Customer Service

• Shipping & Delivery
• Privacy & Security
• Returns & Replacements
• Terms & Conditions
• Payment Options
• Contact Us

Shipping & Delivery

Full details of our Shipping Price guides are available here

 

Privacy & Security

Full details of our Privacy Policy are available here 

 

Returns & Replacements

If you are not satisfied with your order, you have 7 working days to notify us if you wish to cancel or return your goods purchased. Cancellation requests must be either by email to - sales@dls-uk.co.uk or in writing.

A valid invoice must accompany all returned goods.

Return all items to -
DLS UK Ltd
Water Lane
Wirksworth
Derbyshire
DE4 4AA

Return postage is the responsibility of the sender and not DLS.

Terms & Conditions

1. General

These conditions prevail over any conditions which the purchaser's order may purport to impose and which are at variance with the same. No modification of these conditions shall be binding on the company (DLS UK Ltd) unless specifically accepted in writing by the company (DLS UK Ltd). We cannot accept any claims for errors in our catalogue/website which may have been made inadvertently. We reserve the right to make changes without prior notice. This price list supersedes and replaces any other price list issued.

2. Prices

The company (DLS UK Ltd) reserves the right to vary the quoted price, and goods will be invoiced to the purchaser at the prices ruling at the date of dispatched unless otherwise agreed by this company in writing. Ex works packaging and carriage charges will be extra.

3. Delivery Overseas Delivery

Overseas will only be dispatched upon receipt of (i) a Bankers Draft (ii) an irrevocable confirmed Letter of Credit or (iii) as otherwise agreed by this company (DLS UK Ltd).

4. Delivery Dates

Whilst this company (DLS UK Ltd) will do its utmost to keep to its promised delivery dates, they are to be treated as estimates only. This company accepts no responsibility for loss or damage resulting from delay in delivery of goods. Delays due to circumstances outside the control of this company shall not entitle the purchaser to cancel an order or to refuse to accept delivery.

5. Damage or Loss in Transit

Claims for damage or loss in transit must be sent to the Company in writing within seven working days of estimated delivery. The Companys liability for loss or damage in transit shall be limited to the amounts, if any, recovered from the shippers and insurers less any costs of this Company has suffered in connection with a claim.

6. Guarantee

The Company will replace or credit the purchaser with the value of any defective if the Company is satisfied that such defects arose sole through faulty material or workmanship, and such goods are returned carriage paid immediately upon discovery of the fault, in and in any event not later than 6 months from the date of despatch. The Company shall in no circumstances be liable for any consequential loss or damage.

7. Descriptions

Every effort is made by the Company to ensure that its products are accurately described and are fit for the purposes and applications stated in the Company's catalogues and website, but the Company gives no warranty to this effect and accepts no responsibility for any loss or damage arising from errors or incorrect descriptions in catalogues. All descriptions of spare parts are intended as a guide only and do not necessary indicate Land Rover Company manufacture. Manufactures` part numbers are used for identification only and do not imply or indicate the identity of the manufacturer unless otherwise stated.

8. Exclusions of Liability

These conditions are in substitution foe and exclude all and any express and implied statutory rights or other warranties, guarantees, representations, conditions and liabilities.

9. Acceptance of order

Quotations do not constitute an offer by the Company to supply the goods, and no orders shall be binding unless accepted by the Company in writing.

10. Ownership

The goods shall remain the property of DLS (UK) Ltd until payment is received for all account sales, and the Company shall have the right at any time to enter on the purchasers premises to repossess the goods.

Payment Options

We accept the following payment methods -

• Major credit cards as listed: Visa, MasterCard, Switch and Visa Electron
• Cheques made payable to DLS UK Ltd.
• Postal orders made payable to DLS UK Ltd.
• PayPal

Contact Us

If you would like to contact us for whatever reason, please get in touch using one of the following;

Telephone: 01629 822 185

Email: sales@dls-uk.co.uk

Address: DLS UK Ltd, Water Lane, Wirksworth, Derbyshire, DE4 4AA